Palmer - Dispatcher

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Job Overview

Department Palmer Police Department
TypeEntry Level
Job TitleDispatcher
Salary$43,000 to $51,880.
Registration Fee$35.00
Location Palmer, MA

Job Announcement

Palmer Police Department, MA


Full-Time 911 Public Safety Telecommunicator/Dispatcher position

Job Summary:

The Palmer Police 911 Public Safety Telecommunicator/Dispatcher position serves as the initial contact point for calls for service in the Town of Palmer. Additionally, this position is responsible for receiving police, EMS and fire emergency calls through a PSAP utilizing 911 technologies. This position requires the use of IMC records management system, CAD, and DCJIS. The position provides aid and support to department personnel ensuring tasks are performed in a concise, accurate, and timely manner.

Minimum requirements:

  • Applicants must be 18 years or older,
  • A high school diploma or GED
  • Experience with using computers
  • The ability to multitask
  • Be able to remain calm under pressure
  • Maintain strict confidentiality
  • Attend mandated training
  • Be able to pass a background check

This is a Full-time position for a 911 Public Safety Telecommunications center that operates 24/7, utilizing three shift schedules of 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. and 11 p.m. to 7 a.m. assignment to a shift is subject to a collective bargaining agreement.  Salary is dependent upon experience and subject to a collective bargaining agreement.  This position may require working weekends and holidays. Applications may be submitted to  Palmer is an Equal Opportunity/Affirmative Action/ADA employer.

Open until filled

Please direct questions regarding this position to

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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