Peach County - On-Call Intake Officer - Juvenile Court

Summary:

The On-Call Juvenile Court Intake Officer responds to after-hours referrals for Peach & Crawford Counties law enforcement and Department of Family & Children Services for Peach by making initial intake decisions for juvenile matters in accordance with Georgia law, Department of Juvenile Justice standards, and Peach/Crawford Juvenile Court operating procedures. This role requires a high level of discretion, sound judgment, and the ability to work effectively with youth, families, law enforcement, attorneys, and court officials.

Major Duties:

The following duties are representative of the work required for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. 

• Respond to after-hours calls from law enforcement regarding juvenile arrests or referrals.
• Determine eligibility for detention or diversion programs based on established criteria. 
• Complete intake assessments and documentation for juvenile offenders.
• Coordinate placement of youth in detention, shelter care, or release to guardians when appropriate.
• Provide crisis intervention and resource referrals to youth and families as needed.
• Maintain confidentiality of juvenile records and case information as required by law.
• Maintain on-call availability during designated shifts, including nights, weekends (Friday 5 pm – Monday 8 am), and all State and Federal holidays.
• Operate and manage County issued cell phone to carry out all on-call related matters.
• Other duties as assigned. 

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge, Skills, and Abilities

• Knowledge of basic computer programs such as word processing, spreadsheets, email, etc.
• Knowledge of basic office equipment including computer, copier, scanner, fax machine, and calculator.
• Ability to analyze, interpret, and solve problems. 
• Ability to establish and maintain effective working relationships with supervisors, associates, and the general public. 

Training and/or Experience Needed:

• 21 years of age or older; High school diploma.
• Associate degree in Criminal Justice, Social Work, or a related field. (Bachelor's preferred)
• At least one year of experience in juvenile justice case management, court systems, or related human services work. 
• Bilingual in English/Spanish or other relevant language is preferred. 

Necessary Special Requirements:

• Possession of a valid Georgia Motor Vehicle Operator's License.
• Ability to pass background check and drug screen. 
• Ability to respond to calls within the required response time during assigned on-call shifts.

Supervisory Control and Responsibilities:

This position has no supervisor control or responsibilities. 

Travel

Local travel may be required to respond to referrals, including to law enforcement agencies and detention facilities. Occasional travel throughout the state may be required.

(ADA) Minimum Qualifications Required to Perform Essential Job Functions

Language Skills
Ability to read and understand written materials. Ability to effectively communicate information to supervisors, coworkers, and the general public.

Mathematical Skills
Ability to work with basic mathematical concepts such as addition, subtraction, multiplication, and division.

Communication Skills
Must be able to communicate effectively and professionally, orally and in writing, to give or exchange information, resolve problems, and provide service. This position requires extensive contact with youth and families in crisis, law enforcement, other employees, the general public, and public officials, often in problem-solving circumstances.

Reasoning Ability
Ability to interpret and understand a variety of forms, reports, manuals, regulations, and other means of instruction and guidance.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. This position requires light-to-medium demands with intermittent sitting, standing, walking computer use, and occasional lifting of lightweight objects.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. The work environment is primarily an indoor office area.